Digital Platforms & the Platform Economy

Understanding how platforms create, capture, and govern value.

Platform Research studies the strategy, design, and social consequences of digital platforms — from peer-to-peer marketplaces and the sharing economy to reputation systems, network effects, and platform governance.

Focus areas

What we study

Platform governance

The rules that shape platform ecosystems — policy and market design, complementor relationships, moderation, and the regulation of digital markets.

Platform performance

How platforms measure and improve performance — liquidity, match quality, growth, and the metrics that separate thriving marketplaces from stalling ones.

Platforms we study

Ride-hailing
Food delivery
Home-sharing
Creator platforms
E-commerce
Gig & freelance

Latest

Recent work

Reputation Signals and Host Behavior in Peer-to-Peer Markets

Working paper · 2026

A study of how certification badges change the pricing and quality decisions of platform hosts, using a staggered difference-in-differences design.

The Thickening of Thin Markets: Design Levers on Two-Sided Platforms

Working paper · 2025

How search visibility, default ranking, and messaging frictions jointly determine whether a marketplace reaches liquidity.

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